Frequently asked questions
Quick answers about shopping with Teniva O Te Ra.
Which currency are prices in?
All prices are in New Zealand dollars (NZD).
How can I pay?
Direct bank transfer to BCI or ANZ Cook Islands, or cash for Rarotonga pickup. Bank details and your payment reference appear after checkout. Card payments are not available yet.
Where will my order come from?
Pickup and Cook Islands Post orders use Rarotonga stock. New Zealand and international deliveries use Auckland stock.
Shipping & pickupCan I exchange a size?
Our exchange terms are still being confirmed.
Returns & exchanges